Language Specialist (Chinese & English)

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CÁC PHÚC LỢI DÀNH CHO BẠN

13th payment

MÔ TẢ CÔNG VIỆC

Tasks: As a Language Specialist you will responsible for supporting Chinese shops in Vietnam.
 Do quality check for product translation. Make sure the product description are all great and easy
to understand.
 Manage and have good communication with Chinese Sellers in either English or Chinese (written
and spoken)
 Handle customer inquiries from buyers
 Manage and resolve customer relation issues and escalations
 Other ad hoc projects may be given due to business needs
 Be the voice of customers to provide feedback to the company

YÊU CẦU CÔNG VIỆC

Background:
 Strong interpersonal and communication skills with a willingness to learn
 Experience in customer service will be specially considered
 Disciplined, easy to communicate and well organized
 Knowledge in Excel will be a plus

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